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Common queries answered
Frequently asked Questions
Free Ground Shipping valid in the contiguous 48 US states with any $100 purchase, only at hollyheide.com. Shippable order value (order subtotal) must be over $100, gift cards and taxes not included. Free shipping does not apply to international, expedited or orders with oversized items. Automatically applied at checkout when order qualifies. Does not apply to returns. Terms of offer are subject to change without notice.
15 Day Returns on All Orders + No Restocking Fees!
If you are not 100% satisfied with your purchase from hollyheide.com, Please CONTACT US and we will issue a Return Authorization number.
Returned items must be in their original packaging and in new and unused condition.
You will need to pay for the return shipping.
If you would like to exchange an item for another, please use the CONTACT US page and we will make it happen.
From your account dashboard you can manage your shipping and billing addresses.
our CONTACT US page goes directly to Holly. If you need something special, let her know. She is very good at figuring it out.